End User License Agreement

Last updated: May 2026

IMPORTANT: Read this Agreement carefully before using Engram 3D. By installing, copying, or otherwise using the Software, You agree to be bound by the terms of this Agreement. If You do not agree, do not install or use the Software.

1. Definitions

2. Grant of License

2.1 Free Tier

The Licensor grants You a non-exclusive, non-transferable, revocable license to install and use the Free Tier of the Software on any number of personal devices, for personal or commercial use, at no cost.

2.2 Pro Tier

Upon purchase of a License Key, the Licensor grants You a non-exclusive, non-transferable license to install and use the Pro Tier of the Software on up to two (2) devices simultaneously, for personal or commercial use, subject to the terms of Your purchase.

2.3 Restrictions

You may not:

3. Ownership

The Software is licensed, not sold. The Licensor retains all right, title, and interest in and to the Software, including all intellectual property rights. This Agreement does not grant You any ownership rights in the Software.

4. Your Data and Privacy

4.1 Local Processing

The Software operates locally on Your device. Your 3D files, thumbnails, tags, metadata, and all other user data are stored exclusively on Your local filesystem and are never uploaded to, transmitted to, or processed by the Licensor's servers.

4.2 License Validation

The Software communicates with a third-party licensing service solely for the purposes of license key validation and machine activation. This communication transmits only Your License Key and a machine fingerprint (a non-reversible identifier derived from Your hardware). No personal data, file data, or usage data is transmitted during license validation. The Licensor will disclose the specific service provider on request.

4.3 Optional Telemetry

If You explicitly opt in via the Settings panel, the Software may transmit anonymous, aggregated usage metadata (such as file count, folder count, operating system, and app version) to assist with product development. Telemetry is disabled by default and can be disabled at any time. No file contents, file names, tags, or personally identifiable information are ever transmitted.

5. Pricing and Payment Terms

5.1 Pricing

Pro Tier access is provided in accordance with the pricing, billing schedule, and other terms presented at the time of purchase. Depending on the purchase option You select, fees may be charged on a one-time basis or on a recurring basis. You are responsible for all applicable taxes.

5.2 Cancellation and Recurring Charges

If You purchased Pro Tier on a recurring basis, You may cancel future charges at any time. Upon cancellation, Pro features will remain accessible until the end of Your current billing period, after which the Software will revert to Free Tier functionality. One-time purchases are not subject to recurring charges and require no cancellation. In all cases, no library data will be lost when the Software reverts to Free Tier.

5.3 Refunds

Refund requests made within fourteen (14) days of purchase will be honored, provided the License Key has not been used on more than one device.

5.4 Price Changes

The Licensor reserves the right to change Pro Tier pricing at any time. Existing customers will be given at least thirty (30) days' notice before any price change that would affect them takes effect. Customers on recurring plans will retain their current rate until the end of their then-current billing cycle, after which the new rate applies. Prices already paid for one-time purchases are not retroactively changed.

6. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

The Licensor does not warrant that:

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE LICENSOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Whether arising from contract, tort (including negligence), strict liability, or otherwise, even if the Licensor has been advised of the possibility of such damages.

The Licensor's total cumulative liability arising out of or related to this Agreement shall not exceed the amount You have paid for the Software in the twelve (12) months preceding the claim, or fifty US dollars ($50), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the Licensor's liability shall be limited to the maximum extent permitted by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Licensor from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with Your use of the Software or Your violation of this Agreement.

9. Third-Party Software

The Software incorporates third-party open-source components. These components are subject to their own license terms, which are included with the Software or available upon request. The Licensor makes no warranty regarding third-party components and assumes no liability for them.

10. Termination

10.1 By You

You may terminate this Agreement at any time by uninstalling the Software and destroying all copies in Your possession.

10.2 By the Licensor

The Licensor may terminate this Agreement immediately if You breach any of its terms. Upon termination, Your License Key will be deactivated and You must cease all use of the Software.

10.3 Survival

Sections 3 (Ownership), 6 (Disclaimer of Warranties), 7 (Limitation of Liability), 8 (Indemnification), and 12 (Governing Law) shall survive termination of this Agreement.

11. Updates

The Licensor may release updates to the Software at its sole discretion. Updates may modify, add, or remove features. Continued use of the Software after an update constitutes acceptance of any modified terms. The Licensor is under no obligation to provide updates, maintenance, or support.

12. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions. Any disputes arising under this Agreement shall be resolved in the courts of British Columbia, Canada. You consent to the personal jurisdiction of such courts.

13. General Provisions

13.1 Entire Agreement

This Agreement constitutes the entire agreement between You and the Licensor regarding the Software and supersedes all prior agreements and understandings.

13.2 Severability

If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13.3 Waiver

The failure of the Licensor to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer this Agreement or Your License Key without the Licensor's prior written consent. The Licensor may assign this Agreement without restriction.

13.5 Contact

For questions about this Agreement, contact support@engram3d.com.

By installing or using Engram 3D, You acknowledge that You have read, understood, and agree to be bound by this Agreement.